Shivanti Dry Fruits (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect customer information only when it is necessary to process your order, provide customer support, and send you relevant coupons or offers. This may include:
- Name, phone number, email address and delivery address
- Order details, payment status and transaction history
- Customer support messages and feedback
2. How we use your information
We use your information solely to:
- Process, fulfil and deliver your orders
- Provide customer support and respond to enquiries
- Send order updates, delivery confirmations and relevant offers or coupons
- Improve our products and services
3. Sharing of information
We do not sell, rent, or share your personal data with third-party apps or companies for their own marketing purposes. We only share data with trusted service providers (such as payment gateways and delivery partners) when it is strictly necessary to complete your order, and they are required to keep it confidential.
3.1 Advertising measurement (Meta pixel)
For visitors from regions where this is permitted without a consent prompt, our website uses the Meta (Facebook) pixel to measure the performance of our own advertising — for example, to count visits to our pages that come from our ads. The pixel collects basic browsing information about your visit (such as pages viewed and the referring ad) and sends it to Meta so we can see how our ads perform. We do not use the pixel to collect or share your name, contact details, or order information, and we do not send your data to Meta or any other platform for their own marketing. You can opt out of this kind of ad measurement at any time through your Facebook ad preferences (Settings & Privacy → Ads) or your browser's tracking settings; disabling the pixel does not affect your ability to browse or order from our website.
4. Data storage and protection
Your data is stored securely using industry-standard encryption and access controls. We retain your information only for as long as needed to fulfil the purposes described above or as required by law.
5. Your rights
You have the right to access, update or request deletion of your personal data. To exercise these rights, or if you have any privacy-related questions, please contact us using the details below.
6. Contact us
Shivanti Dry Fruits
Bhopal, Madhya Pradesh, India
Email: vinay@shivantidryfruits.com
Phone: +91 87702 66378